Privacy Policy
Effective Date: 01/01/24
Brooks Hotel Restaurant & Lounge ("we," "us," or "our") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website: www.thebrookshotel.com, which is built using GoDaddy Website Builder, and when you make reservations through our booking partner, InnRoad.
1. Information We Collect: We may collect information in the following ways:
a. Information You Provide Directly:
Full name, Email address, Phone number, Payment and billing details (handled securely by InnRoad), Special requests, preferences, or messages sent through contact forms
b. Information Collected Automatically via GoDaddy:
IP address, Browser and device type, Pages visited and time spent on the site, Referral source (if you came from another site)
GoDaddy may also use cookies and analytics tools to improve website performance and user experience. See GoDaddy's own privacy practices for more information.
2. Reservation System – InnRoad
When you book a stay using the reservation system on our website, you are entering information directly into InnRoad, a secure third-party platform we use for managing hotel reservations. InnRoad may collect:
Guest name, Contact information, Payment details, Booking dates and preferences
InnRoad securely processes and stores this information on our behalf, and your data is protected in accordance with their privacy standards.
3. How We Use Your Information
We use your information to: Confirm and manage hotel reservations, respond to inquiries or special requests, send booking confirmations and updates, improve our services and website. We do not sell your personal information to third parties.
4. Use of Cookies
Cookies may be used by GoDaddy and embedded services to: Monitor website traffic and usage patterns, remember visitor preferences, improve page load times and site functionality. You can adjust your cookie preferences in your browser settings.
5. Data Sharing
We may share your data only with: InnRoad, to manage your bookings, GoDaddy, for website performance and analytics, legal authorities, if required by law. We do not sell or rent your information to anyone.
6. Your Rights
You have the right to: Request a copy of your data, request updates or deletion of your personal information, opt out of marketing communications at any time. To exercise these rights, contact us directly at the info below.
7. Data Security
We rely on trusted third-party services (InnRoad, GoDaddy) that follow secure industry practices. While we take care to protect your data, no system is completely immune from potential security risks.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect their data.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted here with a new effective date.
11. Contact Us
For questions or privacy concerns, please contact:
Brooks Hotel Restaurant & Lounge
500 Cedar St, Wallace, ID 83873
Phone: (208) 556-1571
Email: brookshotel.walalce@gmail.com
